HP SELECTS BARE INTERNATIONAL AS GLOBAL CUSTOMER EXPERIENCE RESEARCH PARTNER
CX is Team Sport: A Day in the Life Series, part IV – Resource Management Department
CX is Team Sport: A Day in the Life Series, part III – Data Quality Department
CX is Team Sport: A Day in the Life Series, part II – Operations Department
CX is Team Sport: A Day in the Life Series, part I - Client Services Department
CAN AI IN WEB DESIGN IMPROVE CUSTOMER EXPERIENCE?
‘Artificial Intelligence and Customer Experience are both quite popular in the business industry today. While one promises the exponential possibility of growth and modernization, the other denotes the importance of customers in business growth.’ BARE shares an article by Pratip Biswas for IoT For All on AI and CX.
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CUSTOMER EXPERIENCE AUTOMATION – THE NEXT BIG THING IN HEALTHCARE?
‘Customer experience is everything, especially for healthcare businesses. However, there seems to be a gap between healthcare providers and their consumers.’ BARE shares an article for Managed Healthcare Executive on CX automation in healthcare. Read more
THE USED CAR BOOM IS ONE OF THE HOTTEST COVID-19 MARKETS FOR CONSUMERS
‘Covid-19 has led to an increase in used car sales as people avoid mass transportation and are more sensitive to auto cost in the recession. Consumers can now find greater inventory of used vehicles online, and dealers are accelerating digital efforts too, but it can come at a premium and demand is driving up prices.’ BARE shares an article by Eric Rosenbaum for CNBC on trends in the used car market. Read more