‘E-commerce shopping has steadily grown, even accelerated due to Coronavirus, expected to reach $4.2 billion globally in 2020 (Statista) and be more than 16% of global retail sales. Nearly every category and vertical has been impacted, including books, video, electronics, and of course household goods. We can expect this holiday season to be even bigger.’ BARE shares an article by Mat Zucker for Forbes with shopper behavior and marketing.Read more
https://www.bareinternational.ph/wp-content/uploads/sites/9/2020/11/Untitled-design-8-1030x580-1.png5801030lraulhttps://www.bareinternational.ph/wp-content/uploads/sites/9/2023/05/BARE-ISO-Badge-2023-1.pnglraul2020-11-25 05:36:242020-11-25 05:36:24E-COMMERCE MARKETING: PREPARING FOR THE NEW WAVE OF CUSTOMERS
‘Many organizations today consider customer experience to be key in differentiating them from competitors. This is vital, as most businesses are now operating more-so online than in person because of the pandemic. The online world brings with it increased competition, particularly from digital natives. While most businesses can’t compete with digital natives from a technology perspective, they should be looking to other ways they can provide value to customers that will secure their loyalty.’ BARE shares an article by Neil Hammerton for ITProPortal with key differences between customer service and customer experience.Read more
https://www.bareinternational.ph/wp-content/uploads/sites/9/2020/11/gabriel-gonzalez-LCqbUcMUO0c-unsplash-1030x579-1.jpg5791030lraulhttps://www.bareinternational.ph/wp-content/uploads/sites/9/2023/05/BARE-ISO-Badge-2023-1.pnglraul2020-11-24 09:14:182020-11-24 09:14:18WHY BUSINESSES NEED TO UNDERSTAND THE DIFFERENCE BETWEEN CUSTOMER SERVICE AND CUSTOMER EXPERIENCE
‘COVID-19 has changed the customer experience — perhaps forever.’ BARE shares an article by Ray Schultz for MediaPost with changing CX trends for brands to focus on.Read more
https://www.bareinternational.ph/wp-content/uploads/sites/9/2020/11/pexels-bongkarn-thanyakij-3734632-1030x512-1.jpg5121030lraulhttps://www.bareinternational.ph/wp-content/uploads/sites/9/2023/05/BARE-ISO-Badge-2023-1.pnglraul2020-11-16 06:10:232020-11-16 06:10:23CX: WHAT’S NEXT? BRANDS FORCED TO RESPOND TO CHANGING CUSTOMER PATTERNS
E-COMMERCE MARKETING: PREPARING FOR THE NEW WAVE OF CUSTOMERS
‘E-commerce shopping has steadily grown, even accelerated due to Coronavirus, expected to reach $4.2 billion globally in 2020 (Statista) and be more than 16% of global retail sales. Nearly every category and vertical has been impacted, including books, video, electronics, and of course household goods. We can expect this holiday season to be even bigger.’ BARE shares an article by Mat Zucker for Forbes with shopper behavior and marketing. Read more
WHY BUSINESSES NEED TO UNDERSTAND THE DIFFERENCE BETWEEN CUSTOMER SERVICE AND CUSTOMER EXPERIENCE
‘Many organizations today consider customer experience to be key in differentiating them from competitors. This is vital, as most businesses are now operating more-so online than in person because of the pandemic. The online world brings with it increased competition, particularly from digital natives. While most businesses can’t compete with digital natives from a technology perspective, they should be looking to other ways they can provide value to customers that will secure their loyalty.’ BARE shares an article by Neil Hammerton for ITProPortal with key differences between customer service and customer experience. Read more
CX: WHAT’S NEXT? BRANDS FORCED TO RESPOND TO CHANGING CUSTOMER PATTERNS
‘COVID-19 has changed the customer experience — perhaps forever.’ BARE shares an article by Ray Schultz for MediaPost with changing CX trends for brands to focus on. Read more