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HOW TO USE TECH TO REVAMP THE CUSTOMER SERVICE EXPERIENCE
‘Technology has made it possible for even small businesses to leverage innovation to improve their customer service and outpace competitors by building customer loyalty.’ BARE shares an article by Pritom Das for Entrepreneur with the relationship between technology and customer service. Read more
CUSTOMER EXPERIENCE WILL DETERMINE THE SUCCESS OF YOUR COMPANY
‘It’s no secret that successful companies are the ones with satisfied customers. But while many executives claim to understand the importance of customer experience (CX), it often falls by the wayside as resources are channeled into product development.’ BARE shares an article by Aimee Tariq for Entrepreneur with the importance of CX.
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IS SOCIAL MEDIA THE BEST MEDIUM TO INCREASE YOUR BRAND VALUE DURING (AND AFTER) COVID-19?
Social media platforms have become today’s most favored means of publicity. Of the 4.5 billion people using the internet at the start of 2020, 84% of them were using a form of social media, increasing by more than 9% since last year. From small scale enterprises to giant conglomerates, all are avidly trying to establish a strong social media presence. During these tough times that people are facing globally, social media has helped businesses to remain afloat and even flourish.
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