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RETAIL TECHNOLOGY TRENDS IN 2020
With only 29 shopping days left until Christmas Day, consumers are buying at brick-and-mortar stores, but still do most of their product research online. Moving into 2020, retailers have the opportunity to go a step further and leverage data-driven and digital technologies to elevate the customer experience in more meaningful ways. Read more
HOW BRICK AND MORTAR STORES ARE MAKING A COMEBACK
For years now, traditional retail stores have been under attack. Consumers love the convenience and selection of shopping online, leaving brick-and-mortar stores to be du
bbed a dying breed. But smart brick-and-mortar stores are undergoing a major transformation to keep up with the times. Read more
3 WAYS TO TURNAROUND NEGATIVE CUSTOMER EXPERIENCES
Great customer service goes beyond fixing an appliance or handing out discounts. It’s about leaving people with a good feeling about your business. But even the most successful of businesses have failed the customer at some point. Read more