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Uncover the Truth About Your Customer Experience with Mystery Shopping
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How Airport Lounges Enhance Customer Loyalty: Insights for Financial Brands
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THE 15 MOST IMPORTANT CUSTOMER SERVICE SKILLS
‘Great customer service is the key to the success of any business. Once you have mastered it, you enjoy better power and control in the competitive market.’ BARE shares an article for News Anyway with key customer service skills. Read more
HOW TO CREATE CUSTOMER LOVE IN THE DIGITAL WORLD
‘Many companies are embracing technology. They are finding ways to serve the customer using digital tools. Self-service tools give customers control over their experience. Investing in this type of technology can be financially beneficial to a company. It seems like a win/win for both the customer and the company, and it can be. It can also be a risk.’ BARE shares an article by Shep Hyken for Forbes on achieving customer love. Read more
4 THINGS FOR RESTAURANTS TO REMEMBER AS THEY COME OUT OF THE PANDEMIC
‘All around us, the restaurant industry has gone through dramatic change. Numerous favorites are gone. Friendly faces we were used to seeing have disappeared. Everything looks different, whether you dine inside or sit in the open air.’ BARE shares an article by Micheline Maynard for Forbes with key lessons for restaurants. Read more