Customer service is the essence of the hospitality industry. So why do the two go hand-in-hand? Read more
Part 2: Going global and the impact of 9/11.
Mystery Shopping is a well-known method of customer research. It’s not about spying on businesses or catching staff doing wrong. It is about the experience a Shopper receives.
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Bare International founders share their incredible journey and secrets to their success in a 4-part series Interview. Read more
What is the most important thing you can do to improve relationships with your customers? The answer is as obvious as it is overlooked: improve customer service. No matter how great your product is or how talented your staff are, one of the things that customers are most likely to remember is the interaction they have with your company and the overall experience they take away.
That’s right, we’re offering you a complimentary mystery evaluation of your business! If you’ve been considering trying out mystery shopping, now is the time! Read more
Have you always wondered what it would be like working as a Mystery Shopper? If you love to shop and know what great customer service looks like, it’s time to consider becoming a part of the BARE world!
Tomorrow is World Health Day! As well as looking into your own personal health and lifestyle goals, it’s time you looked into the workplace. While it’s essential to build healthy bonds with your team, defining areas of respect, authority and productivity can be challenging when navigating the line between boss and friend.
If you’re like most business owners, you probably assume your client relationships are pretty good. After all, you have enough clients to still be in business. But it’s possible you’re merely surviving instead of thriving because you’ve only scratched the surface of what it means to truly put the customer first.