HP SELECTS BARE INTERNATIONAL AS GLOBAL CUSTOMER EXPERIENCE RESEARCH PARTNER
CX is Team Sport: A Day in the Life Series, part IV – Resource Management Department
CX is Team Sport: A Day in the Life Series, part III – Data Quality Department
CX is Team Sport: A Day in the Life Series, part II – Operations Department
CX is Team Sport: A Day in the Life Series, part I - Client Services Department
DEFINING AND IMPLEMENTING THE DIGITAL CUSTOMER EXPERIENCE
What exactly is ‘DIGITAL’ Customer Experience? Is it mobile? Apps? Social media? Here, BARE International breaks down all you need to know about incorporating a seamless digital experience for your customers in 2020. Read more
HOW COUPONS AND PROMO CODES IMPROVE PERSONALIZATION
In a world where marketers get messages in front of millions of prospects with a simple click, the ability to make those offers feel personalized has become increasingly important. With personalized discounts, businesses can offer their customers more than a one-size-fits-all approach. Read more
RETAIL TECHNOLOGY TRENDS IN 2020
With only 29 shopping days left until Christmas Day, consumers are buying at brick-and-mortar stores, but still do most of their product research online. Moving into 2020, retailers have the opportunity to go a step further and leverage data-driven and digital technologies to elevate the customer experience in more meaningful ways. Read more