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HOW COMPETITOR AUDITS ARE IMPERATIVE FOR BUSINESS SUCCESS
Competition is an inevitable part of the business world, for businesses of any size. It is not a necessary evil, but rather an important part of the business ecosystem. In fact, competition can be an effective tool for growing and improving your business. Read more
WHY YOU DON’T NEED A BRICK-AND-MORTAR STORE FOR MYSTERY SHOPPING INSIGHTS
There is an assumption that mystery shopping is for retail and hospitality businesses only. While it is true that shops, banks, hotels, service stations, restaurants and more are well suited to mystery shopping, it doesn’t stop there. Read more
3 WAYS TO ANALYZE THE CUSTOMER EXPERIENCE
It’s official, the customer experience is now more important to brands than mobile marketing, according to an Econsultancy report. With the promise of high returns on investment and happier customers, why wouldn’t your business want to pay closer attention to what their customers are saying? Read more